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January, 2016:

I just won the Best of Houzz 2016 – Service Award

I am thrilled and proud to have won Best of Houzz 2016 – Customer Service. In honesty I was worried when I received the email. I get junk and spam mail all the time telling me I’ve won something. Surely if they called or wrote to me by Houzzmail? I just checked the badges on my Houzz page and it was for real. Read the press release here: BestOfHouzz2016PressReleaseUK

Thanks to:

  • my loyal customers and those who have supported me in this business, especially those who took the time to carefully compose testimonials and references for me.
  • the 35 million strong Houzz community without whom I would not have a design community to be a part of.
  • my family who allow me put my work above them all the time.
Customer service is about kindness, honesty and generosity. Without them, no jobs can progress smoothly and no professional duty of care is enough.